TNN | Jan 11, 2013, 02.49 AM IST Times of India Nagpur city
NAGPUR: Hope Hospital became the first multi-specialty hospital in city to get the accreditation from the National Accreditation Board for Hospitals and Healthcare Providers (NABH), a government certification agency for quality of services.
Managing director of the hospital Dr B K Murali claimed here on Thursday that the only other hospital in city with NABH accreditation was Evista Eye Care Centre, a single specialty one, with this accreditation. "It is a matter of pride and honour for us to get this accreditation for three years. We will strive hard to maintain the standards and continue to improve services in future. We are planning to expand our hospital from existing 50-bed to 150-bed in near future and include cardiology and cardiothoracic surgery specialties too," said Dr Murali.
The process for obtaining the accreditation started two and half years back when the hospital started a branch in Dhantoli. Finally the certification came after a series of inspections, assessments and verification of data. State-of-the-art computer assisted surgery for joint replacement is the one of the biggest selling points of the hospital.
The hospital also aims to start a branch in all major cities in India. It is also promoting medical tourism. Ruby Ammon, management executive of the hospital, said patient care and safety were the biggest priorities of the hospital. She pointed out that the hospital had already bagged two national awards for innovation in healthcare (in Information and Communication Technology or ICT). The hospital also boasts of its quality in minimizing hospital acquired infections, a major criterion in accreditation process.
Dr Murali claimed Hope was the first hospital in country to use 'cloud computing' which meant that the entire information of all patients of the hospital was put on a public server and could be accessed easily. All the hospital has to do is to pay a rental for using the service.
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